I hardly ever use Nikon, because my equipment has worked in heat and rain and snow. I've grown accustomed to not worrying much about how much abuse the equipment can take, even though I sorta baby everything.
When I bot a Nikon D200, I also purchased a 2 year (additional) Warranty from Nikon. I don't know why I did it, because in general, Warranty plans don't plan out economically. But it was my first digital camera, so I plunged.
A few years later, I found dust on my camera, and the metering system tended to underexpose by about a stop. I sent the D200 back to Nikon under the Warranty. I didn't send it at the optimal time, being just before Christmas. Well, it came back 3 weeks/2 days later on January 5th. Now remember, the repair facility went through 2 major holidays, and I'm not a Nikon PRO. So given the holiday period, I was expecting the camera to be sent back in mid-late January.
Nikon exceeded my expectations.
Here's what I wanted: Dust Cleaned of my Sensor & Meter adjusted to Nikon specs.
Here's what they did for me:
Replaced Mode SW
Replaced Rewind Side rubber
Replace CF Cardholder rubber
Adjusted auto focu operation
Checked Meter Accuracy
Firmware upgraded
Replaced rubber grip
Checked image test
Checked meter operation
Adjusted exposure
The D200 was returned with all that I sent them, in much, much better shape.
Sometime is pays to pay more for exemplary service. Thanks, Nikon.
Next Post: FILOLI in February
January 26, 2009
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